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Name of Complainant Swati Bhargava
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Swati Bhargava:

I purchased a 25l crompton geyser on 26 Oct from Amazon.in.
Here the link to the product: https://www.amazon.in/gp/product/B07JG2Z4Z8/ref=ppx_yo_dt_b_asin_title_o01_s01?ie=UTF8&psc=1

From the description and specifications of the product it does not mention that it is a vertical only fitting geyser. So it looked it can fit both vertical and horizontal. The description is incomplete.
As per my plumber, this geyser can not fit as horizontal. I wanted to return this product but as it is not damaged the Amazon does not provide any replacement/return for this product.

I feel cheated as amazon did not specifying the product description that it is vertical only geyser.

Image Uploaded by Swati Bhargava:

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