Name of Complainant	Nishant Rathore
Date of Complaint	November 1, 2023
Name(s) of companies complained against	Ajio
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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HELLO

I HAD ORDERED A PRODUCT(WALLET) FROM AJIO ON 12TH OCTOBER, 2023 AND THEN I RAISED A RETURN REQUEST ON 17TH OCTOBER, 2023, BECAUSE I DIDN’T LIKED THE PRODUCT.

THIS PRODUCT WAS SUPPOSED TO GET PICKED UP BY 26TH OCTOBER. BUT NO ONE CAME TO PICKUP THE ORDER.
THEN I RAISED A COMPLAINT ABOUT IT AND THAT COMPLAINT WAS SUPPOSED TO BE RESOLVED BY 30TH OCTOBER AND PRODUCT WAS SUPPOSED TO GET PICKED UP.

I HAVE CALLED AT LEAST 20 TIMES AND HAD A CHAT SESSION WITH AT LEAST 10 MEMBERS FROM AJIO SUPPORT TEAM…BUT EVERY TIME I AM GETTING FALSE COMMITMENTS, PROMISES, ASSURANCES.

EVERY TIME SOME SO CALLED “SUPERVISOR” IS COMING AND ASKING FOR 2 MORE BUSINESS DAYS…IT IS BECOMING A NEVER ENDING LOOP…

YOU GUYS THINK THAT THE CUSTOMER IS DUMB AND FOOL SO YOU CAN SIMPLY PLAY WITH THEM BY GIVING FALSE ASSURANCES.

RETURN ID:- #RT129783701
ORDER ID: FN4806401872
COMPLAIN ID:- COM00067693776

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