| Name of Complainant | |
| Date of Complaint | August 17, 2023 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I ordered an item from Amazon on COD for which I filed a return within the return window. But the item was not picked up and the return pickup was cancelled automatically. Since then, I have contacted Amazon customer care 4 times. They have been extremely unhelpful- All they have done is reschedule another pickup for the item even though it was an issue with the Amazon logistics team – which they are making the customer pay for – instead of issuing an immediate refund for failed pickups at their end.
Image Uploaded by Simran Malik: