Name of Complainant | |
Date of Complaint | January 8, 2023 |
Name(s) of companies complained against | Amazon |
Category of complaint | E-Com & Retail |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I’ve bought a renewed laptop which wasn’t workings fine so I requested for i return which I got but the system got hanged and stopped working i asked for return, Amazon representative assured me that product will be picked for return on 29 dec but it didn’t i disputed this so they said it would be picked on 8 and it didn’t and one of the Amazon representative assured me if the product won’t be picked on 8 January they would give me the advance refund and when I called in therefore customer service there senior executive said they do not give advance refund, first they didn’t picked up the product within the given time and gave wrong assurance
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