Return initiated but no response since then

Name of Complainant Rahul
Date of ComplaintFebruary 20, 2023
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul:

I am trying to return my product since it doesn’t fit my car. The return request/escalation is raised on 12th January 2023, but no progress on it since then. I tried calling the support but no one responds(it keeps on telling me all their executives are busy at the moment)
Escalation/Complaint ID: GMDZH720085

Could you please raise this as a priority reuqest since it has been over a month now?
Thank you.

PS: Attached the call log of one of many days of call history.

Image Uploaded by Rahul:

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