Return and refund of wrong product delivered

Name of Complainant Shivanshu nema
Date of ComplaintMarch 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shivanshu nema:

Sir I have ordered 2 tshirts of dnmx brand and one i received is different (in brand, style and colour) and now I want to return the product but ajio customer care executive is saying that i will face quality check issue while returning the product and RS 100 of convenience fee will be deducted while returning the original payment.
Sir it is the problem from ajio side that wrong product is delivered to me and now i am facing the trouble I hope you will understand and will solve my query as soon as possible.
Thankyou,

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