Return and refund of sneakers

Name of Complainant Komal
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Komal:

I had ordered a pair of white sneakers but I had received a grey colour which was not the same as mentioned in the description and image and after trying I didn’t like the fit of the product too, so I tried from the past 12 days to return the product and have been calling every single day and they ask to me respond but I don’t get any email and any way I can get back on my request to return. They have no responsibility to get back regarding this issue and despite multiple efforts of trying to return I am not able to return it for unknown reasons and I need a refund for it as I am not satisfied by the action of the seller rejecting my request and Flipkart taking no action against my constant complaint in spite of being a plus member

Image Uploaded by Komal:

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