| Name of Complainant | |
| Date of Complaint | June 30, 2023 |
| Name(s) of companies complained against | OLA |
| Category of complaint | 2-wheelers |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I hope this email finds you well. I am writing to address the issue you recently experienced regarding spam calls from Ola.
Firstly, I want to apologize for any inconvenience this may have caused you. At [Your Company Name], we understand the frustration that unwanted calls can bring, and we take customer satisfaction very seriously.
To resolve this matter, we have taken immediate action by contacting Ola’s management team regarding your complaint. We have emphasized the importance of respecting our customers’ privacy and requested that they review their call policies and procedures to prevent further occurrences of spam calls.
In addition, we would like to assure you that our team is actively working on implementing more robust measures to protect our customers from such unwanted solicitations. We value your trust and will continue to prioritize your privacy and security.
If you have any further concerns or if there is anything else we can assist you with, please feel free to reach out to us at [Your Contact Information]. We are here to help and ensure that your experience with us remains positive.
Once again, please accept our sincere apologies for any inconvenience caused. Your feedback is invaluable in helping us improve our services for all our valued customers.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work towards a resolution.
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