Reshipped product not delivered

Name of Complainant Nikita Gupta
Date of ComplaintDecember 6, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Nikita Gupta:

Order Number: 1187756-7239368-9115403
I ordered a product women maroon solid comfort heels.
The product was not fit in quality. I return it back the next day. The product got rejected in quality check. It has to be re delivered to me after the quality check failure.
I am complaining about the false acquisition that the company has put on me. They are saying that they have successfully reshipped the product to me. But they have not.
I have not received any message of successful delivery of reshipped product to me neither have received any product from their end.
I have not received the product after the product got rejected.

Image Uploaded by Nikita Gupta:

Reshipped product not delivered

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