Requesting to exchange my order new box 5g Nord Oneplus Gray Ash.12Gb Ram 256 Gb storage.

Name of Complainant Satish kumar
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Satish kumar:

Sir i am satish kumar  i order for Nord Nonpluses. 5g , 12gb Ram , 256Gb, Storage Gray Ash .Color. they send me the Blue color. with box damaged No Sim ejector. mobile cover in the box they send to me . so i am asking to exchange . ang give me the ordered color new sealed box. but they are not giving proper message and not receiving the call . saying only text message  receiving and not responding to our request . saying we have given to dealer. he is not answering to our call  .Order; No 71107700075472, Courier; NO AWB-19041105081081 . I called several times no any reply Shivansh Singh, Customer Success Manager No.916262593639, and Dealer ; No 9977631122 using bad words. Not respond to call. and this No; 9827352727 .customer number no any answer. i request to send me the order  color and new sealed box . Gray Ash 5g 12gb Ram 256 Gb storage . order on 30/01/2021 . recived  On 10/02/2021  from the day i received i am giving the mail no any respone so request to do needful sir Thank you

Your faithfully

Satish kumar

 

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Requesting to exchange my order new box 5g Nord Oneplus Gray Ash.12Gb Ram 256 Gb storage.

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