| Name of Complainant | |
| Date of Complaint | April 29, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Order id – OD327805342930672100
Requesting a return & refund of my payment
Dear Sir/Madam,
This letter serves as a formal request for return & a full refund on the product that I bought from your company, through your Online Store.
I purchased a [Fire-Boltt Fire Pods Ninja Pro 402 Earbuds TWS, Crisp Calling, Voice Assistant 10mm Driver Bluetooth Headset (White Blue, True Wireless)], and paid a total amount of [1199].
It seems that the product is defective in the package. I had complained instantly to the customer support team but they’re not helpful and have raised many complaint about this issue but unfortunately there is no response on the same, so I am here to seek for your help.
I read your terms and conditions, and I am well aware that customers are entitled to a return the defective product within 14 days return product policy.
I attached the receipt that I got with the product as proof it was purchased from your company.
I hope to hear from you soon about the procedures for returning the product and receiving a refund.
India
Sincerely,
Muni Kumar flipkart customer
6300849525
