Request return and refund my payment

Name of Complainant Raees ahmad
Date of ComplaintMay 21, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Raees ahmad:

order id OD327834685009657100

This letter serves as a formal request for return & a full refund on the product that I bought from your company, through your Online Store.

I purchased a DHOISE Full Sleeve Printed, Striped Men Jacket, and paid a total amount of Rs 589/-

It seems that the product is defective in the ppackage and size is too big. I had complained instantly to the customer support team but they’re not helpful and have raised many complaint about this issue but unfortunately there is no response on the same, so I am here to seek for your help

I am well aware that customers are entitled to a return the defective product.

I attached the receipt that I got with the product as proof it was purchased from your company.

I hope to hear from you soon about the procedures for returning the product and receiving a refund.

Image Uploaded by Raees ahmad:

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