Request for refund

Name of Complainant Radhika Shetty
Date of ComplaintJune 30, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Radhika Shetty:

Order id – OD428383621622519100

Requesting refund of my payment

Dear Sir/Madam,

This letter serves as a formal request for a full refund on the product that I bought from your company, through your Online Store.

I purchased a [MI TV 43 inches], and paid a total amount of [32,999/-].

It seems that I have mentioned wrong delivery address and so within couple of minutes I have cancelled the order.

I had complained instantly to the customer support team but they’re not helpful and have raised many complaint about this issue but unfortunately there is no response on the same, so I am here to seek for your help.

I read your terms and conditions, and I am well aware that customers are entitled to get a refund.

I attached the screenshot of my order which was cancelled.

I hope to hear from you soon about the procedures for returning the product and receiving a refund.

India

Sincerely,

Radhika
8681911204

Image Uploaded by Radhika Shetty:

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