| Name of Complainant | |
| Date of Complaint | October 23, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I hope this message finds you well. I am writing to address a concerning issue regarding my recent order with your company. On Sunday, October 8th, I placed an order with the order ID OD329355972312595100, with an expected delivery date of Tuesday, October 10th. However, to my dismay, the order has not been delivered, nor has it been cancelled as of today.
This delay has caused me significant inconvenience, as the items were needed by the specified delivery date. I have attempted to contact your customer service team, but unfortunately, I have not received any response or resolution to my issue.
I understand that unforeseen circumstances may lead to delays, but the lack of communication and failure to provide any updates on the status of my order is disappointing. At this point, I would like to request the cancellation of my order and a prompt refund of the amount paid. It is essential to resolve this matter as soon as possible.
I kindly ask for your urgent attention to this matter and appreciate your assistance in processing the cancellation and refund. Please confirm the cancellation and provide a timeframe for the refund process.
I value the quality of service I have received from your company in the past and hope we can swiftly resolve this situation to maintain our positive customer relationship.
I look forward to your prompt response to ensure a timely resolution. You can reach me at +919092557723 for any further clarification or information you may require.
Thank you for your attention, and I hope to see this matter resolved promptly.
Sincerely,
Aamir Khan Z
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