| Name of Complainant | |
| Date of Complaint | April 25, 2024 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Dear Flipkart Customer Support,
I am writing to report a serious issue regarding a fraudulent transaction that occurred on my Flipkart account on April 20, 2024, between 6:00 PM and 7:00 PM.
During this period, I discovered several unauthorized items marked as “delivered” in my cart, indicating that an order was completed without my consent. The transaction was processed using the Flipkart Pay Later Wallet, which I did not initiate or authorize.
I want to highlight that I did not receive any email or mobile notifications related to this order being placed or delivered. Furthermore, an amount of ₹11,535/- has been deducted from my account due to this unauthorized transaction.
I have complained to Flipkart customer care about this they said they will call back but there is no response yet. It’s very bad with Flipkart customer service. I am deeply concerned about this incident and request immediate assistance in resolving this matter. Please investigate this fraudulent activity, reverse the unauthorized transaction, and ensure the security of my Flipkart account.
I appreciate your prompt attention to this issue and look forward to your swift response and assistance in rectifying this situation.
Thank you for your understanding and cooperation.
Image Uploaded by Kumpatla Sai Somaraju: