| Name of Complainant | |
| Date of Complaint | April 21, 2022 |
| Name(s) of companies complained against | Firebolt |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had purchased Firebolt Ring black worth rs.9999/-.
Unfortunately, it wasn’t not charging as well as turning on. Hence, via email got in touch with Firebolt customer service and placed replacement order.
Sadly, as replacement product Firebolt has sent the Firebolt Ninja, the value of this product is less than the initial product I purchased.
Now Firebolt customer service is not answering my calls as well as not replying to my emails. It’s been over a month.
I request the concern team to look into this matter.
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