Replacement of defective item denied

Name of Complainant RAKESH T G
Date of ComplaintOctober 15, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by RAKESH T G:

My Amazon Order NO: 171-4752099-5837118 – CrossBeats Armour 1.43″ Super AMOLED , used product was delivered.on the same day I have reported the issue to customer care and got promised that product will return back within 5 days . The product as well as the package was not in good shape . Waiting for 4 days and contact again to customer care and finally got reply that the replacement was denied.even after several mails to Amazon, tha same not addressed

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