Repeated pickup cancellation of return item

Name of Complainant Aaron Pamei
Date of ComplaintJune 25, 2022
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link
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Text of Complaint by Aaron Pamei:

I bought a 2 seater foldable sofa through Amazon Order with the following details:

Order date: 13 Jun 2022
Order #
404-5192560-2604312
Order total
5,999.00 (1 item)

The item was not upto the expected quality. I made a request for return immediately which was accepted. The pickup person on seeing the size of the item told me that since the item is big and his truck was almost full, he would come back one hour later to pick it up. He never came back. On my complaint for non pick up, Amazon rescheduled pick up which was canceled from their side without my consent or reason. On my complaint again, they rescheduled the pickup which was canceled again despite their assurance telephonically.

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