| Name of Complainant | |
| Date of Complaint | January 15, 2026 |
| Name(s) of companies complained against | TVS Icube electric S |
| Category of complaint | 2-wheelers |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am writing to formally escalate my concern regarding repeated battery-related issues with my TVS iQube Electric and the repeated closure of my service case without a proper resolution.
My name is Jayvant Sidhaling Mahajan, and I am from Kolhapur, Maharashtra. I purchased a TVS iQube Electric S on 21/10/2022 from KR Motors, Kolhapur. I have strictly followed the recommended service schedule throughout the warranty period.
Despite this, I have been facing recurring battery issues:
Earlier, around August–September, KR Motors replaced only one battery, stating that the other battery was functioning normally.
As per standard technical practice, both batteries should ideally be replaced together to ensure balanced performance and long-term reliability, but this was not done.
Unfortunately, the same battery issue has occurred again.
I am now being asked to pay approximately ₹35,000 to replace one battery, with no warranty provided.
This raises serious concerns:
Does it make sense to replace a battery every few months?
Why is there no warranty on such a critical and expensive component?
I am not willing to spend ₹70,000 for two batteries without any warranty, as this defeats the purpose of owning an electric vehicle. At this cost, even a second-hand petrol bike seems more practical.
Additionally, I have been informed that black coupler batteries are known to have issues and are being replaced. I request TVS to kindly review my vehicle under this context and confirm whether my batteries fall under the affected category.
I would also like to highlight that my case (01630674) has been closed multiple times by the service center, and I have had to reopen it repeatedly with the help of TVS Customer Care, without a permanent resolution.
Vehicle Details:
Model: TVS iQube Electric S
Registration Number: MH09 GD 0805
Register Mobile Number: 7588621328
You can contact me on : 7972075456
I request TVS to:
Re-evaluate my case thoroughly
Provide a fair and permanent solution (battery replacement or suitable alternative)
Avoid repeated case closures without resolution
Please let me know if any additional information is required from my side. I look forward to your support and a fair resolution at the earliest.
Thank you for your time and attention.
Image Uploaded by Jayvant Sidhaling mahajan: