Rent payment showing successful but not received

Name of Complainant Pratik Patel
Date of ComplaintJune 9, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Pratik Patel:

I made payment to my landlord’s bank account through my credit card through CRED app on 4/06/22. On that day they show payment successful and my landlord receive it within 24 hr from payment successful.
But till date(8/06/22) my landlord’s didn’t receive any kind of payment and also he show me his bank statement he really didn’t receive payment.
Now I raised complaint against this to CRED but he didn’t have satisfied answer

Image Uploaded by Pratik Patel:

Rent payment showing successful but not received

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