| Name of Complainant | |
| Date of Complaint | July 16, 2023 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear sir,
Jio team is making me mental harassment by promising me faking date and time for relocation of my modem, With due respect I would like to draw your attention towards unprofessional behaviour with you team and engineer, I have placed request on 13/07/2023 for relocation my modem, i have got slot for 15/07/2023 between 11 am to 12.00 pm, i have called many time in customer support but I didn’t got any support apart from new time slot, I was waiting since morning till 4.45 pm for my modem shifting, at last customer support reschedule my installation without my confirmation, not a single engineer contacted me, again I received mail or my rescheduled time is 18/07/2022 , for new sale they are having engginer but for current customer no service support, I request you please take action regarding this unethical behaviour in shimla , Himachal paredesh jio team for making foolish and cheating customers.
My service request details:- Dear Customer, RELOCATION appointment of your JioFiber connection with Order no. CO0000XZAI2Y has been scheduled on 15-Jul-2023 between 15:15:00 ? 16:45:00.
To track your order status or to reschedule the appointment, click https://t.jio/Track_Order.
And my complain details Dear Customer,
Service request no SR00001O1JTK has been raised in your account. You will receive an update for this request by 2023-07-22T17:51:58. To track the status of your service requests at your convenience, please visit MyJio App – https://www.jio.com/track_sr_status
Currently I am working from home due to unprofessional behaviour i am suffering a lot without my faults, i need necessary action regarding this behaviour, if I am not getting solution by your end I will raise my complaint in consumer coat .
Such kind of unprofessional behaviour cant be tolerated by me. I cant even imagine for new connection i got 10 times call , but for old connection no one allotted.
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