| Name of Complainant | |
| Date of Complaint | November 22, 2020 |
| Name(s) of companies complained against | Bharti Airtel Limited |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I AM SHRIGOPAL SHARMA AUTHORIZED SIGNATORY AS WELL AS MANAGING DIRECTOR OF SHRI VISHVKARMA INDUSTIES PVT LTD.I HAVE BEEN USING AIRTEL CORPORATE MOBILE POSTPAID CONNECTIONS 9251472228 AND OTHERS AND AS WELL AS CUG PLAN OF 40 NUMBERS FOR MORE THAN 7 YEARS. NOW I WANT TO PORT OUT MY THIS NO. 9251472228 FROM BHARTI AIRTEL LIMITED TO JIO.BUT AIRTEL REJECTS MY PORT OUT REQUEST SEVERAL TIMES.I HAVE GIVEN PORT OUT REQUEST TO THE AIRTEL AS WELL AS JIO WITH MY DOCUMENTATION MANY TIMES.BUT EVERYTIME BHARTI AIRTEL LIMITED REJECTED THE REQUEST.I DISCUSSED WITH AIRTEL THROUGH MAIL WITH THEIR APPELLATE TEAM OF AIRTEL.THEY SUGGESTED ME THAT THEY NEED MY LETTER REQUEST ON MAIL. I HAVE SENT ALL DOCUMENT WITH THE AUTHORIZED LETTER WITH ALL SIGNATURE AND STAMP OF COMPANY. THEY CHECKED IT AND VARIFY THAT THE LETTER IS VALID FOR PORT OUT REQUEST BUT WHEN I GAVE PORT OUT REQUEST ON THE LETTER, THEY AGAIN REJECTED.I ASKED TO AIRTEL CUSTOMER CARE AT 121 THEY SAID THAT THEY DON’T HAVE ANY KNOWLEDGE ABOUT THIS.THEN I WENT TO LOCAL BHARTI AIRTEL LIMITED OFFICE.THEY ALSO SAID THAT THEY ARE HELPLESS AND GAVE ME ANOTHER MAIL ID WHICH IS ENTERPRISE@IN.AIRTEL.COM.I HAVE SENT MANY MAIL ON THIS MAIL ID. ONE MONTH GONE WHEN FIRST TIME I HAVE BEEN REQUEST TO AIRTEL FOR PORT OUT MY NUMBERS BUT THEY STILL DON’T LISTENING ME.THEY HAVE MADE ME TOTALLY FRUSTATED.SO NOW I WANT TO COMPLAINT AGAINST THE BHARTI AIRTEL LIMITED URGENTLY. I WOULD LIKE TO TAKE NECESSARY ACTION AGAINST THE BHARTI AIRTEL LIMITED.BUT I DON’T UNDERSTAND WHAT SHOULD I DO NOW.BECAUSE I TIRED TOTALLY BY MAKING PORT OUT REQUEST.I HAVE DONE ALL THE NECESSARY THINGS WHICH THE AIRTEL SAID ME ON MAILS.I WANT TO MAKE A COMPLAINT AGAINST THE BHARTI AIRTEL LTD.THEY HAVE BEEN HARASSING ME . THEY ARE MAKING THE INVALID LETTER OF AUTHORIZATION FOR PORT REJECTION. I HAVE SAID MANY TIMES TO SEND MY LETTER WHICH YOU HAVE IN YOU SYSTEM. I WANT TO CHECK WHERE THE LETTER OF AUTHORISATION IS NOT VALID FOR PORT OUT.IT SHOWS THAT THEY ARE MAKING ME FOOL ON MAILS THAT CONFIRMS THE PORTABILITY OF MY MOBILE NUMBERS WILL BE DONE NEXT TIME.BUT AT THE TIME OF PORT REQUEST THEY SLIGHTLY REJECTS THE REQUEST. IT HAVE BEEN HAPPENING FOR LAST ONE MONTHS CONTINUOUSLY .WHEN 1ST TIME I GAVE THE PORT OUT REQUEST AND THEY REJECTED THEN THEY TOLD ME THE PORT OUT PROCEDURE.IN WHICH THEY SAID THAT FOR PORT OUT FIRSTLY I NEED TO GENERATE UNIQUE PORTING CODE AND SUBMIT THE NECESSARY DOCUMENT TO THAT COMPANY IN WHITCH I WANT TO PORT OUT. I DID ALL THAT NOT A SINGLE TIME BUT FOUR TO FOUR TIMES BECAUSE OF THEIR REJECTION.1ST OF ALL THEY ARE MAKING INVALID LETTER ISSUE. ANYWAYS AFTER ALL THIS THEY SAID ME THAT THERE HAD NO REASON OF REJECTION THIS TIME AND I NEED TO MAKE PORT OUT REQUEST AGAIN.I NEED TO GENERATE UNIQUE PORTING CODE AGAIN AND SUBMIT THE DOCUMENTS TO IDEA CELLULAR LTD. I DID AGAIN THE DOCUMENTATION AND ALSO I SENT A COPY OF MY LETTER TO THE BHARTI AIRTEL LTD THROUGH MAIL SO THAT THEY CAN VARIFY EASILY. BUT THEY AGAIN REJECTED THE REQUEST BY THE SAME REASON INVALID LETTER.I WAS TOTALLY SURPRISED THAT WHAT THE HELL IS AIRTEL DOING WITH ME,AFTER ASSURING,HOW CAN THEY REJECT THE PORT OUT REQUEST WITH THE SAME REASON. I HAVE ATTACHED THE LATEST AUTHORISED COPY OF LETTER IN WHICH UPC CODE AND MOBILE NUMBERS ARE MENTIONED RESPECTIVELY.SO NOW I WANT YOUR HELP.PLEASE CONTACT ME AS SOON AS POSSIBLE ON MY CONTACT NO. 9116142127 & 7737773772
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