Regarding Wrong Product Received

Name of Complainant Sajid Hasmani
Date of ComplaintJanuary 31, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sajid Hasmani:

Dear Team,

I have purchased one Firebolt Smartwatch dated on – 19/01/2023 but product was mismatch.i Got Simple watch.

Than After I have Reised request For Replacement but the agent was denied for replacement than I Called to Amazon ccustomer care than she said that your Return Request Process.

Now I have delivered product to Agent but till date no update any Refund Amount.

So Do the needful for this case.

ORDER DETAILS ARE AS UNDER.

Order I’d -408-8344306-9244311
Product name – Fire-Boltt Phoenix Smart Watch with Bluetooth Calling 1.3″,120+ Sports Modes, 240*240 PX High Res with SpO2, Heart Rate Monitoring & IP67 Rating.

Regards
Sajid Hasmani
Dear Team,

I have purchased one Firebolt Smartwatch dated on – 19/01/2023 but product was mismatch.i Got Simple watch.

Than After I have Reised request For Replacement but the agent was denied for replacement than I Called to Amazon ccustomer care than she said that your Return Request Process.

Now I have delivered product to Agent but till date no update any Refund Amount.

So Do the needful for this case.

ORDER DETAILS ARE AS UNDER.

Order I’d -408-8344306-9244311
Product name – Fire-Boltt Phoenix Smart Watch with Bluetooth Calling 1.3″,120+ Sports Modes, 240*240 PX High Res with SpO2, Heart Rate Monitoring & IP67 Rating.

Image Uploaded by Sajid Hasmani:

Regarding Wrong Product Received

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