Regarding Videocon d2h services and customer care Emplyees

Name of Complainant Lalsahab Pal
Date of ComplaintMay 1, 2019
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Lalsahab Pal:

Hi,
This is Lalsahab Pal complaining against videocon d2h services my consumer number 52967663. I have recharge my d2h INR 323 on dated 19th April,2019 for 30 days service after contacting videocon customer care people but my d2h service are not working from 27th April,2019. I have call an numbers of calls not less than 25 calls to videocon d2h call center but I don’t get any proper reply from them. Also they hold my call 10 to 15 minutes and then disconnect without informing. When I was continue then they are upload credit in my videocon d2h account without informing. When I have called today means 1st May, 2019 these people are saying you have taken loan on datet 27th April,2019.
So please look in this and do the needful.

Thanks
Lalsahab Pal
9766795123

Image Uploaded by Lalsahab Pal:

Regarding Videocon d2h services and customer care Emplyees

2 thoughts on “Regarding Videocon d2h services and customer care Emplyees

  1. Dear Mr. Pal,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards
     

  2. Dear Mr. Pal,

    We would like to inform you that as per telephonic conversation your concern regarding the balance mismatch issue has already been resolved. Kindly let us know if you need any further assistance.

    Thanks & regards

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