Regarding to refund

Name of Complainant Devendra
Date of ComplaintNovember 23, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Devendra:

Order No:- OD429578331289890100

This order has already been returned on 11/11/23 as the product was defective, and completely different it looks like it is used and MRP tag not received for which I have requested the return however now Flipkart has rejected my refund stating that they have not received the order yet and

I had to suffer a lot of harassing collection calls all day, with no help from their
My Cibil and credit score have been hampered a lot which will impact me in the future because of Flipkart’s negligence and lack of respect toward customers. Please help me to get my refund and compensation for all these I have to face due to the error from Flipkart.

I have attached the supporting files.

Thanks and regards.

Image Uploaded by Devendra:

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