Name of Complainant	Deepak Gupta
Date of Complaint	November 12, 2022
Name(s) of companies complained against	Flipkart
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I bought shoes from your flipkart company through online store .

I purchased a chicago running shoes and paid a total amount of [1504].

It seems that the product is defective in the package. I had complained instantly to the customer support team but they’re not helpful and have raised many complaint about this issue but unfortunately there is no response on the same, so I am here to seek for your help.

I read their terms and conditions, and I am well aware that customers are entitled to a return the defective product within 10days return product policy.

I attached the receipt that I got with the product as proof it was purchased from your company.

I hope to hear from you soon about the procedures for returning the product and receiving a refund. I am waiting from last 7 days but they always reject to return this product without any reason.

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