Regarding return of product valid under return policy of company

Name of Complainant Ajit Rai
Date of ComplaintApril 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ajit Rai:

Dear Team,
I have requested return of order I’d OD224647375622926000 on 21.04.2022 vide tracking I’d FMPR0278814850,however no return pick up attempted and to my surprise I received an SMS stating “Pickup Rejected (product mis-matched): Pickup of TOPREDO 100% High qual… with tracking ID FMPR0278814850 from flipkart.com has been rejected. Contact flipkart.com CS for further assistance. Click to give feedback: http://ekrt.in/hwO6qUuuuN”.

Now the return period is over on 22.04.2022 and is not allowing to mark return..
Flipkart is simply rejecting the return of product which is valid under return policy..

This is sheer cheating by company and should not be encouraged.

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Regarding return of product valid under return policy of company

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