| Name of Complainant | |
| Date of Complaint | February 4, 2020 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I BOOKED TRAIN TICKET ON 16/09/2019 NEW DELHI TO ABU ROAD VIDE TRANSACTION ID NO. :- 100002043677884 WHICH WAS I CANCELLED ON 11/11/2019 BUT NO REFUND TILL DATE. I WILL TALK TO CUSTOMER CARE EXECUTIVE HE SAID WE REFUND YOUR MONEY ON 14/11/2019 BUT NOT CREDITED IN MY DEBIT CARD. AFTER FEW DAYS I CALL AGAIN THAT I HAVE NOT RECEIVED MY MONEY THEN SHE TOLD NO ONE APPLY REFUND TILL DATE NOW I APPLY AND YOU WILL RECEIVE IT IN WITHIN 14 DAYS.
NOW TODAY I CALLED UP AGAIN THAT I HAD NOT RECEIVE MY REFUND THEN AGAIN SAID THAT WE REFUND YOUR MONEY ON 14/11/2019 BUT I HAD NOT RECEIVED. I ASK HIM PLEASE GIVE UTR NO. SO I CHECK IN MY BANK BUT THEY NOT PROVIDE ANYTHING.
NOW WHAT CAN I DO.
HOW I GET MY MONEY BACK.
KINDLY RESOLVE THIS PROBLEM AS SOON AS POSSIBLE.
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