regarding recharge

Name of Complainant Ganesh Thanikachalam
Date of ComplaintFebruary 22, 2020
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Ganesh Thanikachalam:

I have recharged for a 50rs separately when I don’t had a plan and made calls at that time. Afterwards I recharged with 149 which is the least plan due network issue I opted this plan. Today my plan got expired and have talk time balance even though I couldn’t make call for an emergency. When I called jio they are asking me recharge with any plan. Why should I recharge for newer plan even though I have balance to make calls. This is totally frustrating and what is the use of normal talk time recharge? I need a positive Solution.

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regarding recharge

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