Regarding problem viewing tata sky almost since a month

Name of Complainant Nikita Baviskar
Date of ComplaintJune 2, 2020
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Nikita Baviskar:

Good Afternoon

Dear Sir/Madam

We have been using tatasky services since years,never faced such bad services.
Customer id: 1081432062
Work order No. 1-244K2IQDQ
We are not able to view tata sky almost since 15-20 days.We have been continuously launching complaints to the customer care care.We also had a talk with your Senior customer care dept.,one of the names i could remember is Mr Kubair.
During the initial complaints the technician visited within an hour,never served the purpose and again we had a problem in viewing tata sky.But now they say due to Covid 19 we are facing problems etc etc etc
We really dont know what is the problem,why is the technician not paying a visit,why is the tata sky not working,and when will it get solved.
On top of that each and every complaint is been cancelled without any notice and without being resolved.
What shall the customer do ?
We had recharged the account thrice since last month,and the only thing we received was deduction of money.
What do you think are we jobless to contact you day and night ??We are facing problems tremendously.
Please guide us what is to be done and look into the matter.
It has been almost a month.
If this problem persists some more days, we shall take the decision to discontinue.
Request for earliest feedback.
Thanks and Regards
Nikita Sanjay Baviskar

Image Uploaded by Nikita Baviskar:

Regarding problem viewing tata sky almost since a month

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