Regarding postpaid bill

Name of Complainant Rahul Borade
Date of ComplaintMay 26, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul Borade:

Hello Sir/Madam
This is a complaint mail for an additional charge of postpaid bills. I was trying to contact customer care, also filed complaints several times, but got no response from customer care, so this is the last option to connect to care. Last time my bill was Rs 857.00 and I am using Infinity Family Plan 399 and now my current amount is Rs 833.94, a lot of extra charges have been imposed at this time.

This seems like a double amount to pay. Why is this so much extra charge applied and due to this issue every time I have paid an extra fee in every amount of bill. This is a very wrong behavior with customers. If you are charged too much, then I cannot pay the bill and continue this service. I have mentioned the complaint number and screenshot please check and take some action on it.

Registered complaint No.
31-2996773071222
31-3000240269311
31-3000238956389
31-3006224020613
31-3008515104333
Thank you,
Rahul Borade.

Image Uploaded by Rahul Borade:

Regarding postpaid bill

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