Name of Complainant	Jyoti Poddar
Date of Complaint	May 19, 2020
Name(s) of companies complained against	Airtel thanks app
Category of complaint	Electricity
Permanent link of complaint	Right click to copy link
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1. Made payment of electricity bill in airtel thanks app.
2. The payment was successful and money got deducted too.
3. I am able to see the successful transaction in the app (attachment screenshot).
4. But still I can see the electricity bill is active and not yet paid.
5. After sending mail also I am not getting any reply from them and customer care is also not available.
6. The due date of the bill is within two days.
7. Please help this issue to resolve as soon as possible.

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