Regarding pathetic service of Zomato

Name of Complainant Shubhechha Swagatika
Date of ComplaintJanuary 24, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Shubhechha Swagatika:

I have ordered a cake to be delivered to my friend.
The delivery guy called and i gave her my friend’s number.Later on i checked in the app,the delivery guy’s location was right in front of my friend’s house.And after few minutes i checked the order has been cancelled and the entire money which i have paid for the cake has been charged as the cancellation fee with the message that the address is incorrect.If the address was incorrect they would have called me.Without calling me,how can they cancel and when i checked in the zomato address,it was showing the correct address.
I want my money to be refunded back

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Regarding pathetic service of Zomato

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