Regarding No Signal/Disconnection of 9835067672 without any notification

Name of Complainant Divya Prakash
Date of ComplaintApril 20, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Divya Prakash:

Dear Sir/Mam,
Greetings of the Day!
It’s a very poor experience I am facing with idea cellular service. I am on an official trip and suddenly got no-signal on my phone. First time I have taken it network error but many people poked me on my Whatsapp that when they are trying to call me, they are getting invalid number message. Suddenly, I called to the customer care number 9891012345 but they(Neha and Puja) are saying that there is verification issue visit kindly visit idea store and all.
I have some question:
1. How the company can stop service without any notification?
2. If there was a verification issue than how you activated the Ported number?
3. How you are generating the monthly-bill of the number 9835067672?
4. Why you haven’t notified on such kind of issue before?

It’s Request to kindly restore my service. Due to this issue, I am facing financial loss in my business as it’s my primary number.

I request to take strict action against this kind of service and monopoly in the market.

Image Uploaded by Divya Prakash:

Regarding No Signal/Disconnection of 9835067672 without any notification

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