Regarding new sim

Name of Complainant Shreya Singh
Date of ComplaintMarch 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shreya Singh:

I had gone to Airtel store near me to get a new sim as my old sim wasn’t working properly, my request was raised i even paid the charges for it, and was told that it will get activated in 4 hours. After sometime my old sim lost its network entirely but my new sim wasn’t working still, after being without a sim for two days I went back to the store, after being made to wait for 2hrs i was told that no request has been raised although I did receive a message about the same and was asked to pay again for my inconveniences. But since the request wasn’t raised only why am I being asked to pay all over again? I’m a Dr and my patients have been suffering because of this since the past 15 days.

Image Uploaded by Shreya Singh:

Regarding new sim

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