Regarding my refund of bus cancellation.

Name of Complainant Jubeda khatun
Date of ComplaintJune 24, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Jubeda khatun:

I was booking 2 bus tickets from delDe to rishiRish on 7th of july.. which cancelled due to Air conditioner problem and this information given by the operator on call… So I will book another bus ftom redbus services.. when i requested for refund then they claim that I done that journey because they provide me alternate of that cancellation. But they didn’t provide me any info regarding any alternative solution. So i book my journey tickets. They decline my refund process even i share my journey tickets which clearly shows that i am using my own booking bus service for the same day journey.

Image Uploaded by Jubeda khatun:

Regarding my refund of bus cancellation.

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