Regarding my recent order in myntra. Not delivered the product and also Not providing the refund

Name of Complainant Divya
Date of ComplaintApril 9, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Divya:

Dear Sir / Madam,

I am writing to you to raise an issue about Clothing, Shoes & Accessories

The issue that I have experienced was: I have ordered ADIDAS Women Pink Woven Design Vario Pure Sustainable Running Shoes and returned the same. They have rejected my return mentioning the wrong product. But I have returned the same product which I have received. It’s been more than a week. Now I contact customer care they are saying that the product has already been reshipped to me. I haven’t received the product and I am telling them so many times still they are asking me to check that I have received the reshipped product and closing my query.

It occurred on: 17/03/2022

I would like myntra to provide a refund for the product which I have returned and kindly close the issue.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Image Uploaded by Divya:

Regarding my recent order in myntra. Not delivered the product and also Not providing the refund

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