| Name of Complainant | |
| Date of Complaint | October 24, 2020 |
| Name(s) of companies complained against | MakeMyTrip |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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This is regarding my booking
NF71122285572660
Here i would state the following facts for your information:
– i have booked the ticket from Goa to Lucknow as flexi fare expected that if i cancel this ticket before 4 days to departure only 500 per person cancellation charges would deduct.
– Due to some persot reaoson , i had to cancel this flight. Before cancellation i confirmed to malemytrip on messenger for cancellation charges. They assure me to go ahead we will only deduct 500 per perosn as airline charges + 300 rs convenient charges.
– Now when i cancelled , i got only 4134 rs only in my account. MMT deducted 3000 rs per person + convineint fee inspite of i am having flexi fare booking. I have a confirmation from indigo they deducted only 500 per person.
I tried to contact customer care agent but there is no option to talk to agent. No one is responding on messenger as well.
I request you to kindly look into this matter and help me to get the rest of the amount.
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