regarding message balance misleading

Name of Complainant Rabbani
Date of ComplaintSeptember 30, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Rabbani:

airtel shows offer as for Rs/- 27 they providing 280 messages and also i use this offer and recharged through freecharge on september 21 2018 they provided as same … but now i recharge with same amount i won’t get this offer and also i recharged 2 times..i called customer care also but they are saying that this offer is not applicable to online recharge payments. in airtel it shows for Rs/-27 you get 280 messages.. but they are not providing messages(280)…but my previous recharge transaction is done through digital and i used them without any problem.. they are not clarifying me in correct manner…i lost 54 rupees…

So please help me with this issue…

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regarding message balance misleading

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