| Name of Complainant | |
| Date of Complaint | July 6, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi All,
I have issue with my billing with current One Airtel Family.
Q1. Without knowing Broadband feasibility activated the Plan and customer is not aware of the billing Cycle.???
Q2- After chasing Customer care /Broadband team… they responded after a week as no feasibility in my location. Why Airtel not informing from there side.??
Q3- SR nos raised and Airtel Closed without informing Customer. .why ?
Q4. Why customer has to bear the billing charges which are not fulfilled by AIRTEL..?
Q5. AIRTEL side having issue with internal communication and why Customer has to be charged..?
Not able to upload the mail back up so below is the subject line for all communication
Sub: Regarding Billing issue***URGENT ATTENTION REQUIRED ******31-30711468148120 & 31-3129240059748
Raised this issue as i am not getting it resolve in in AIRTEL so hope this will help.
Attached details of all communication which will help to understand my queries.
Regards,
Sashiknata
8826452323
Image Uploaded by Sashikanta Pradhan:
