| Name of Complainant | |
| Date of Complaint | October 21, 2025 |
| Name(s) of companies complained against | Lajree designer |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
I am writing to bring to your attention an issue regarding a recent purchase made through the Instagram account @LajreeDesigner. The product I received is not as shown in the pictures — both the material and the design are completely different. I was very disappointed with the product’s quality and appearance. When I contacted your customer care team to return the item, I was informed that pickup from my delivery location was not possible. Moreover, the team refused to process a refund, which was quite unexpected. I also tried reaching out again on the contact number 8780307216, but did not receive a satisfactory response. I therefore request you to kindly process the refund amount at the earliest and arrange for the product to be returned.
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