Regarding flipkart pay later ( Amount is deducted from flipkart pay later without delivering the product i.e, smartphone realme narzo 50i 32gb

Name of Complainant Vishwanath Anand
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishwanath Anand:

Actually , on 3rd october i order a realme narzo 50i black 32 gb which price was 7499 including all taxes but i go for exchange another smartphone i.e, samsung galaxy which price is decided by flipkart around 3850 including pickup charge i.e, -₹100
So i have to pay via EMI option that is available on my flipkart pay later
But i cancelled my order on same date that is 3rd october , but still there is no any update in my flipkart pay later account and still 1st installment and 2nd installment is generated .so sir what should i do ? More than 25working days is already gone but still there is no any solution resolved by flipkart customer care
Plz fix my problem as soon as possible
Order ID is – OD12301128009004800

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