Regarding delivery of wrong product when ordered on Flipkart

Name of Complainant SAROJ DAS
Date of ComplaintDecember 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by SAROJ DAS:

Order id – OD126699024345241000

Requesting a return & refund of my payment

Dear Sir/Madam,

This letter serves as a formal request for return & a full refund on the product that I bought from Flipkart company, through Online Store.

I purchased a [packet of Greenfinity pista without shell 500gm], and paid a total amount of [1067].

It was observed that the product I received was the wrong product which was a 500 gram packet of Walnuts.. I had complained instantly to the customer support team but they’re not helpful and have raised many complaint about this issue but unfortunately there is no response on the same, so I am here to seek for your help.
I attached the receipt that I got with the product as proof it was purchased from your company.

I hope you will think about cooperating on this issue now.

India

Sincerely,

Saroj Das,
Flipkart customer

Image Uploaded by SAROJ DAS:

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