regarding deactivation of my airtel connection

Name of Complainant pritum gupta
Date of ComplaintApril 18, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by pritum gupta:

I am pritum chand Gupta and I have airtel  post paid connection  With mobile no 7891814040
I had ported this  number from idea  as I thought  that airtel  services is better than other  Telecom  companies.
I also had a add on mobile number 9166788862 which belong to my wife.
Due to some personnel  reasons I had raised a request of converting my add on number from postpaid  to prepaid.
Almost 4 day has elapsed and my add on number still not showing any network  connectivity. It showed that  sim is not registered  with network.
There is no any outgoing and incoming calls on my this number. I tried to recharge my this ported number with FRC but recharge can not be done even at your customer  care centre situated at Tonk road jaipur pratap  nagar.  I had called so many times on customer care center  and visited at above mentioned customer  care  centre  but there was no any solution of my problem.
I want to continue Airtel services  but now I am exhausted. Please solve my problem and start incoming and outgoing call on my add on number  9166788862.

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regarding deactivation of my airtel connection

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