Regarding Airtel First Recharge

Name of Complainant Himanshu Singh
Date of ComplaintJuly 12, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Himanshu Singh:

My name is Himanshu Singh , i recently ported to Airtel from jio and yesterday night it started working but till now first recharge wasn’t  done by the Airtel Store , Rajapur , Prayagraj. I understand that due to lockdown shops are closed but he isn’t even picking up the call and i have already given him first recharge money and already informed him 2 days before when there wasn’t a lockdown that exactly when and at what time my new Airtel Sim will be activated and when  you need to recharge but still after knowing everything i didn’t got any response and when i called Airtel customer care then they told me that they don’t have any contact number of their own store , did they ever heard database thing which is used to keep a lot of things like these , so that they can use it whenever they need it , i am very angry from Airtel,  today i got ported to Airtel and you are showing me behaviour like this , i think it’s better to stay in jio only , atleast they have automatic recharge system when your sim gets activated  and packs are cheaper too.

Image Uploaded by Himanshu Singh:

Regarding Airtel First Recharge

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