Regarding Airtel Family Plan issue

Name of Complainant Devaraja S C
Date of ComplaintOctober 1, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Devaraja S C:

I took Airtel Family plan on May-2020 with Rs:899 plan ( One DTH connection and Two mobile connection)

But from the beginning I am not able to access Internet in secondary number and not able to add the Secondary number to my family plan and I am getting bill for secondary number which is not acceptable as per plan.

I paid around Rs:360 for secondary number as Airtel told me to add we need to clear this bill but after clearing the bill amount also I am not able to add the secondary number to family.

Presently I got one more bill of Rs:293 for secondary number.

I am following up with Airtel from last 2.5 months on this issue but still not resolved.

If I tried to add the secondary number its showing the error message.

Image Uploaded by Devaraja S C:

Regarding Airtel Family Plan issue

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