Refusing to repair TV under Extended Warranty

Name of Complainant Raghav Sharma
Date of ComplaintAugust 11, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Raghav Sharma:

Bought a television from Sargam Electronics, Adarsh Nagar, Delhi along with an extended warranty lasting till September 2023.

My T.V. has not been working since around 5th August 2022 and I have been contacting Sargam Electronics for REPAIRING my TV under DG CARE( their own OR contracting company which provides an extended warranty). They have blatantly refused that they are unable to do anything because “apparently their company is closed”. I have no idea about this.
Their showrooms are open still. I just want my TV repaired under EXTENDED WARRANTY. THAT’S IT.

Image Uploaded by Raghav Sharma:

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