| Name of Complainant | |
| Date of Complaint | July 16, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a high value item, with prepaid scheduled door step delivery.
The delivery date was missed and there was an update in the app that I have requested for late delivery, which I didn’t
Couple of days later the delivery agent called me and asked me to hire a porter pick the item from somewhere in the city from him.
I contacted Amazon customer service multiple times, every time they say that it’s escalated and will be resolved but there is no traction
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