Refused delivery at given delivery address and cancelling order without notice

Name of Complainant Amar Salunke
Date of ComplaintJanuary 16, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Amar Salunke:

My order was refused for delivery and then delivery person cancelled it by their end without prior notice.

When I tried to contact customer care they didn’t do anything except stating that the delivery van was damaged that’s why order was canceled.

But the delivery person, on call, said that I should pick it up from their hub.

The didn’t try to deliver at the given address and cancelled order and customer care didn’t respond well or gave excuses.

Order ID 40496291312290730

 

Image Uploaded by Amar Salunke:

Refused delivery at given delivery address and cancelling order without notice

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