| Name of Complainant | |
| Date of Complaint | January 8, 2021 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 14th November 2020 I received an order on Zomato and I handed it over to the delivery boy after double checking the item but they charged me for the wrong product. After a conversation with them through few mails they agreed to refund the amount which was deducted by them on 21st November 2020.
After that I waited for another week for it but the amount was not yet credited into my account. From that I am continuously chasing them for my money but they keep on promising the days and weeks for the refund. There is no contact number given to me by them so that I can contact them in case of any problems. They don’t respond to my emails very soon. They don’t respond to my complaints on Twitter.
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